HIPAA Notice of Privacy Practices
Harmony Physical Therapy, LLC
Effective Date: October 7, 2026
YOUR INFORMATION. YOUR RIGHTS. OUR RESPONSIBILITIES.
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Our Commitment to Your Privacy
At Harmony Physical Therapy, LLC (“Harmony Physical Therapy,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal and medical information.
We maintain records of the healthcare services we provide to ensure quality care, coordinate treatment, process payments, and comply with applicable laws.
We are required by law to protect your protected health information (PHI), provide this notice explaining our privacy practices, follow the terms of the notice currently in effect, and notify affected individuals of breaches of unsecured PHI when required by law.
1. How We May Use and Disclose Your Health Information
We may use or disclose your health information without your written authorization for the following purposes, as permitted by federal and Washington State law.
A. Treatment
We may use and share your health information to provide, coordinate, or manage your physical therapy care.
Examples include:
- Reviewing your medical history, symptoms, and treatment progress
- Communicating with your referring physician or other healthcare providers involved in your care
- Developing and updating your treatment plan
- Coordinating care with other healthcare professionals
B. Payment
We may use or share your information to obtain payment for healthcare services.
Examples include:
- Verifying insurance benefits and eligibility
- Submitting claims to health insurance companies
- Processing billing and payments
- Responding to insurance-related inquiries
C. Healthcare Operations
We may use or disclose information to operate and improve our practice.
Examples include:
- Evaluating the quality of our services
- Maintaining patient records
- Conducting administrative and compliance activities
- Managing scheduling, billing, and clinical operations
- Training healthcare personnel
D. Appointment Reminders and Healthcare Communications
We may contact you regarding:
- Appointment confirmations and reminders
- Scheduling changes
- Follow-up care and treatment recommendations
- Treatment alternatives or health-related benefits and services permitted by law
- Administrative matters related to your care
We may communicate through telephone calls, email, patient portals, or text messaging, consistent with applicable privacy requirements and your communication preferences.
E. Business Associates
We may share information with third-party service providers that support our practice, such as scheduling, electronic health records, billing, payment processing, and communications services.
When required by HIPAA, these service providers must enter into business associate agreements and protect the information they receive.
2. Other Uses and Disclosures Permitted or Required by Law
We may disclose health information without your written authorization when permitted or required by law, including:
- Public health reporting and activities
- Reporting suspected abuse, neglect, or domestic violence as permitted or required by law
- Health oversight activities, such as audits or investigations
- Judicial or administrative proceedings under applicable legal requirements
- Certain law enforcement requests
- Preventing or reducing a serious threat to health or safety
- Workers’ compensation and similar programs
- Organ and tissue donation purposes
- Medical examiner or funeral director activities
- Research conducted under applicable privacy protections
- Specialized government functions
- Other disclosures required by federal or state law
We comply with additional confidentiality protections when federal or Washington State law imposes stricter limits on the use or disclosure of particular health information.
3. Uses and Disclosures Requiring Your Written Authorization
We will obtain your written authorization before using or disclosing your health information for purposes that require authorization under applicable law.
These generally include:
- Most uses or disclosures of psychotherapy notes, as specifically defined by HIPAA
- Uses or disclosures of PHI for marketing when authorization is required
- Sale of PHI
- Other purposes not described in this notice or otherwise permitted or required by law
Harmony Physical Therapy does not sell patients’ protected health information.
You may revoke your written authorization at any time by notifying us in writing. Revocation does not affect actions already taken in reliance on your authorization.
4. Your Rights Regarding Your Health Information
You have the following rights under HIPAA and applicable law.
A. Access Your Medical Records
You may request to inspect or obtain an electronic or paper copy of your medical records and other information maintained in a designated record set.
We will generally respond within 30 days or within a shorter period if required by applicable law. We may charge a reasonable fee permitted by law.
B. Request Corrections
You may ask us to amend information you believe is incorrect or incomplete.
We may deny certain requests as permitted by law, but we will explain the reason for a denial in writing.
C. Request Confidential Communications
You may ask us to contact you through a particular phone number, address, or other communication method.
For example, you may request that appointment reminders be sent to your mobile phone rather than your home telephone.
We will accommodate reasonable requests.
D. Request Restrictions on Information Sharing
You may ask us to limit certain uses or disclosures of your health information for treatment, payment, or healthcare operations.
We are generally not required to agree, except in certain circumstances.
If you pay out of pocket in full for a healthcare service and request that information relating solely to that service not be disclosed to your health plan for payment or healthcare operations, we will honor that request unless disclosure is required by law.
E. Request an Accounting of Disclosures
You may request a list of certain disclosures of your PHI made during the six years before your request.
Certain disclosures, including many made for treatment, payment, or healthcare operations, are excluded.
F. Receive a Copy of This Notice
You may request a paper or electronic copy of this notice at any time.
G. Choose Someone to Act for You
If you have a legally authorized personal representative, such as a medical power of attorney or legal guardian, that person may exercise certain rights on your behalf as permitted by law.
H. File a Complaint
You may file a complaint if you believe your privacy rights have been violated.
Harmony Physical Therapy will not retaliate against you for filing a complaint.
5. Sharing Information With Family Members and Caregivers
We may share relevant information with family members, friends, or caregivers involved in your healthcare or payment for your care, when permitted by law.
You may tell us your preferences or object to certain disclosures.
If you are unable to communicate your preferences, we may share appropriate information when permitted by law and when, in our professional judgment, doing so is in your best interest.
We may also disclose information to authorized organizations assisting with disaster relief activities when permitted by law.
6. Special Protections for Sensitive Health Information
Certain health information may be subject to additional privacy protections under federal or Washington State law.
These protections may apply to certain behavioral health, HIV-related, reproductive health, and substance use disorder treatment records.
We will follow applicable confidentiality requirements when using or disclosing such information.
Substance Use Disorder Treatment Records (42 CFR Part 2)
Some substance use disorder treatment records are protected by additional federal confidentiality requirements under 42 CFR Part 2.
If Harmony Physical Therapy receives, creates, or maintains records subject to Part 2, we will handle them in accordance with applicable requirements, including obtaining consent when required.
Part 2 records and testimony about their contents generally cannot be used or disclosed in civil, criminal, administrative, or legislative proceedings against a patient without the patient’s specific written consent or an appropriate court order and accompanying legal process, as required by law.
Records disclosed under a valid Part 2 consent for treatment, payment, and healthcare operations may subsequently be used or disclosed as permitted by HIPAA, subject to applicable Part 2 restrictions.
If Part 2 records are used for fundraising where permitted by law, patients will receive the required opportunity to opt out before such communications.
7. Electronic Communications and Text Messaging
Harmony Physical Therapy may use electronic communications, including email and text messaging, for appointment reminders, scheduling, administrative updates, and other permitted healthcare communications.
We take reasonable precautions to protect the confidentiality of patient information.
Standard text messaging and email may not always provide the same security protections as secure healthcare communication systems. We encourage patients to use secure methods for sensitive medical information.
Patients enrolled in our SMS messaging program may opt out of text messages by replying STOP.
We do not sell or share patient mobile phone numbers or SMS opt-in information with third parties or affiliates for marketing or promotional purposes.
Our website Privacy Policy provides additional information about electronic communications and SMS practices.
8. Washington State Privacy Protections
Harmony Physical Therapy complies with applicable Washington State laws governing the confidentiality, access, and disclosure of healthcare information, including Chapter 70.02 RCW.
We maintain records of the healthcare services we provide. You may request to review, obtain a copy of, or request corrections to your records.
We will not disclose your healthcare records to others unless you authorize us to do so or disclosure is otherwise permitted or required by law.
Requests for records and privacy-related questions may be directed to the contact information provided below.
9. Our Responsibilities
Harmony Physical Therapy is required to:
- Maintain the privacy and security of PHI as required by law
- Provide patients with this Notice of Privacy Practices
- Follow the privacy practices described in the current notice
- Notify affected individuals when a breach of unsecured PHI requires notification
- Obtain authorization for uses and disclosures requiring written permission
- Comply with applicable federal and state privacy requirements
We will not use or disclose PHI for purposes outside those described in this notice unless permitted or required by law or authorized by you in writing.
10. Changes to This Notice
We reserve the right to update this notice and make revised provisions effective for all PHI that we maintain, including information collected before the revision.
When this notice changes, the updated version will be available:
- At our clinic
- On our website
- Upon request in paper or electronic form
Specializing in Pelvic Floor Physical Therapy, Pregnancy & Postpartum Physical Therapy, Vestibular Physical Therapy, Vertigo Treatment, and Orthopedic Physical Therapy for Bellevue, Redmond, Kirkland, Issaquah, Sammamish, Renton, Seattle, and surrounding King County areas.
Effective Date: October 7, 2026
Harmony Physical Therapy, LLC